HP Laptop Won’t Connect to WiFi on Windows: 12 Ways to Fix It

Network Solved issue

Question asked by:

Savitri M.


My HP laptop is not connecting to WIFI

Hi, can you help me solve my problem with my HP laptop? It is not connecting to our WIFI...
Thank you.
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Having WiFi connectivity problems on HP laptops can be a real headache, especially when you have to do something important within a short time.
Quite a few users have reported that their HP laptop won’t connect to the WiFi router. They tried connecting multiple times but all efforts went to waste.

Some users also reported that their laptops won’t show any wifi connections when they click on the Wifi logo. They only see two options: airplane mode toggle, which also won’t work, and the link to network settings.
The WiFi connectivity problem on HP becomes more frustrating for users in the office, who’re sharing documents, attending online meetings, giving presentations, and more. 

HP Laptop Won’t Connect to WiFi 

Generally, this issue can stem from multiple factors, including misconfigured WiFi settings, outdated or corrupted drivers, hardware network card glitches, and even WiFi routers.
These factors can be resolved with some basic and advanced methods, which we will discuss in this guide. 

Usually, those factors can influence other internet problems like frequent wifi disconnects, invalid IP configuration, and others like WLAN extensibility errors.

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Quick Solutions to Try Now to Fix Your HP Laptop WiFi Problems

In a hurry? We recommend trying these quick solutions to fix your HP network adapter issue first. Sometimes, these instant checks can resolve the network problem.

  1. Check Your Wifi Password: Make sure that your password doesn’t miss any capital letter, special character, or symbol. 
  2. Toggle Airplane Mode: Toggle airplane mode in the right bottom taskbar. You can also do this using shortcut keys (FN + F11 or F10), and some HP laptops have WiFi buttons on top.
  3. Restart Your Laptop: A quick fix is restarting your laptop, which can resolve some common glitches in your PC, including WiFi connectivity problems.
  4. Try Alternative Connection: To ensure your network card works correctly, we suggest connecting with different connections (Hotspot, LAN). If your LAN/ethernet is not working — see our fix guide here.

5 Easy Solutions To Fix Your HP Laptop WiFi Connection Problems (Implementation Time: ~7-12 mins)

If the above-mentioned quick fixes do not work, we recommend applying these easy solutions to fix HP WiFi problems on Windows.

#1: Don’t Rely on Auto Connect

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It is possible that your laptop usually auto-connects for a second and then stops working. Most users face this situation. If this is the case, you can try manually connecting with WiFi. Here is how you can manually connect with your available wifi connections:

Move your cursor to the right bottom of the laptop screen.

  • Click on the ‘System Tray’ icon.
  • Select the ‘Right Arrow Icon’ in ‘WiFi Connections’.
  • Now, choose the connection you want to connect.

#2: Make Sure Your Router is Not Too Far

WiFi signals weaken when your router is too far from the laptop. The normal range of a WiFi router is 144 feet; if the router is far off from this, it can be problematic for the laptop to connect with a wireless connection. Bring the router closer to your laptop and see if this works.

Make Sure Your Router is Not Too Far

#3: Forget and Reconnect to WiFi Connection

If your network and laptop are still conflicting, the best solution is to start a refresh. You can reconnect it to the WiFi adapter, which can clean incompatible settings. Here is how you can do this:

  • Go to your WiFi setting.
  • Select “Network” and choose “Forget”.
  • Now, reconnect with the same network to see if the problem is resolved.

#4: Check Your Metered Connection

A metered connection is a network connection term that has a data limit linked with it. Some apps work differently on a metered connection that assists apps in reducing your normal data usage. Make sure that a data-metered connection is not enabled for your WiFi connection, as it can be a conflict between proper connections. Here is how you can check your metered connection settings:

  • Click on ‘System Tray’ and move your cursor to the ‘WiFi connection‘.
  • Right-click and choose “Properties”.
  • If it is on the toggle button, turn off the metered connection.
Toggle off Metered connection

#5: Run Network Troubleshooter

One of the most effective solutions you can apply is to run network troubleshooting. Network troubleshooting can fix all glitches with your wifi connections. Here is how you can run a network troubleshooter:

  • Press ‘Windows + I’ to open “Settings”.
  • Select “System” in Settings, scroll down, and click on “Troubleshoot”.
  • Now click on “Other Troubleshooters” and then select “Network and Internet”, hit “Run”.

7 Advanced Solutions for Non-working WiFi on Your HP Laptop (Implementation Time: ~10-25 mins)

So far, we have discussed the easy solutions. Many users reported resolving their HP WiFi connection problem by applying these easy solutions. Despite this, if these solutions cannot resolve your Wifi issue with your HP laptop, we recommend following advanced solutions to fix it. These solutions are tested and carried out by professionals and technicians at WindowsGuided.

#1: Update Drivers via Device Manager

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Think of your network drivers as translators between your laptop and your WiFi network. If they need to be updated, the conversation gets muddled. Update them by going to the Device Manager, expanding Network adapters, right-clicking your WiFi driver, and selecting ‘Update driver.’ You can also visit the manufacturer’s website for the latest drivers. It’s like upgrading your translator to ensure communication is communicated effectively.

Your network drivers act as a bridge between the laptop and the WiFi router. They can directly disrupt the connectivity flow if they become outdated or corrupted. It is recommended to update your network drivers. Here is how you can do this:

  • Click on “Start” and type “Device Manager”.
Type device manager
  • In the “Device Manager”, click on “Network” and right-click on ‘WiFi adapter’.
  • Select “Update” and choose “Search automatically for drivers.
  • Now restart your laptop and try connecting with your Wifi connection. If this doesn’t work, uninstall and reinstall the adapter drivers.

#2: Uninstall and Reinstall WiFi Drivers

If updating doesn’t cut it, try a clean slate. In the Device Manager, right-click your WiFi adapter and select ‘Uninstall device.’ Then, restart your laptop. Windows should automatically reinstall the driver upon reboot. It’s akin to resetting a misbehaving app back to its original state.

  • Open the “Device Manager” following the previous steps.
  • Right-click on the Wifi adapter and select “Uninstall device”.
  • Now refresh the “Device Manager” window from the top menu bar on “Scan for Hardware Changes”.
  • After scanning, move to the network and update the driver.
  • Restart your laptop to see if this resolves the problem.

#3: Erase DNS Setting and TCP/IP Reset

Most of the time, the issue lies in the network setting, particularly with Windows DNS and TCP/IP. So, erasing the DNS and resetting the TCP/IP stack can clear any malfunctioning vulnerabilities. Here is how to do this:

  • Press ‘Windows + S’ and type “CMD”.
  • Right-click on the top search result and “Run as Administrator”.
Type CMD then run as administrator
  • In CMD, type the following commands:
    netsh winsock reset 
    and then
    ipconfig /flushdns.
  • After executing the commands, restart your Windows 11 and try connecting with Wifi to see if the problem has been resolved.

#4: Reset Network Setting to Default State

When nothing works, resetting the default network setting could be the optimal solution. This method can reinstall the network adapter and return everything to its default settings. To do this, follow these steps:

  • Navigate to “Settings > Network & internet > Advanced Network Settings“.
  • In “Advance network settings”, select “Network Reset” and click Reset Now. This will reset the network adapter.
  • Now, restart your computer to see if this resolves the issue.

#5: Enable the WLAN Autoconfig Service

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WLAN auto config is vital for your laptop’s wireless network connection. Check if this service is stopped and not working. Try restarting it to fix issues with your HP laptop.

  • Press ‘Win + R’ to open Run. Type “services.msc” and press ‘Enter.’
Type services.msc
  • Find the “WLAN AutoConfig” service and check if it is running.
Check if WLAN AutoConfig service is Running
  • If not, then right-click and select “Properties”.
  • Then click the “Startup type” drop-down and select “Automatic”.
  • Select “Start” and then “Apply” and OK to save the changes.

#6: Keep Your Windows Updated

Sometimes, an outdated or old Windows version can be a culprit in connectivity issues. Updating Windows 11 will not only fix the WiFi issue but can also fix other PC problems. Here is how to update your Windows 11:

  • Press ‘Windows + S’ and type “Check for Updates” to open Updating Settings.
Type check for updates
  • In “Windows Update”, select “Check For Updates”.
Click Check for Updates
  • If any update is available, simply download the updates and install them. 

#7: Enable All Services in the System Configuration Tool

The last resort of help is enabling all services through the System Configuration window. This utility allows you to configure startup services and troubleshoot Windows computers. If you have previously used it to troubleshoot your PC, ensure all services are enabled. Here is how to do that:

  • Press the ‘Windows + R’ key together to open Run.
  • Type “msconfig” and hit ‘Enter’.
Type msconfig
  • Now open the “Service” tab and click on “Enable all”.
  • Click “Apply” and “OK” to save changes. 
Enable all Services
  • Restart your PC to see if the problem has been resolved.

Is Your Wifi Fixed Now?

Troubleshooting WiFi issues can be a daunting experience, but applying effective and right methods can fix all problems. It doesn’t matter if it is to use simple solutions or go with advanced ones; any of these might work in your case.

We hope this guide has explained the effective solutions to resolve your HP laptop Wifi connection issue on Windows 8, 10, or 11. At WindowsGuided, we are always here to make things work smoothly on Windows. If you have issues with your windows, feel free to discuss them in the comments or reach us via inbox.

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If your laptop’s WiFi errors are still not fixed — feel free to reach out to us via email and share your problem.

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About the author
Iggy Shells
Iggy Shells - IT & PC repair expert

Iggy is the founder of WindowsGuided.com. He’s been involved in custom IT and security solutions for more than a decade.

Now he and his team are sharing their knowledge with the world by helping casual users solve a myriad of different computer issues, system errors, and virus/malware infections.