Windows Scrolling On Its Own? How Can You Fix It In 8 Steps

How To Solved issue

Question asked by:

Randy S.


My Windows Has a Mind of Its Own. It Keeps Scrolling!

Looks like my Windows has caught a case of wanderlust—it just won't stop scrolling on it's own..!
Has this ever happened to you?

Any help is appreciated, thanks!
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Occasionally, users of Windows experience a perplexing issue where their system seems to have a mind of its own, scrolling through pages and menus without any user input. No need to say that this can be particularly troubling, as it disrupts normal computer use.

What Does It Look Like?

Imagine working on your computer, and suddenly, your documents start scrolling up or down independently, or your web pages flip without any command. It’s as if an invisible hand is controlling your mouse wheel or touchpad.

If it only happens on your Settings App — this might help.

It might happen occasionally or quite frequently. Regardless, we’ll try to help you resolve this issue.

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Windows Scrolling On Its Own

TL;DR: Quick Ways to Try Now to Fix The Issue

  • Restart Your Computer: Often, a simple restart can resolve unexpected scrolling issues.
  • Check Your Mouse or Touchpad: Inspect for any stuck buttons or touchpad issues. Try using a different mouse or touchpad.
  • Disable Smooth Scrolling: In your mouse settings, turn off the ‘smooth scrolling’ feature and see if that helps.
  • Scan for Malware: Run a full system scan to ensure no malware is causing the scrolling problem.
    We recommend scanning your PC for faults with this software.

These quick solutions are effective and tested ways of tackling issues with Windows scrolling on its own.
Of course, we will talk about more fix ways going further.

Why Does The Self-scrolling Happen?

Windows scrolling on its own can be a puzzling and frustrating issue, but it usually happens due to a few common reasons:

  • Mouse or Touchpad Issues: The most frequent cause is a problem with the mouse or touchpad. This could be a hardware malfunction, like a sticky scroll wheel or a faulty touchpad. Wireless mice with low batteries can also behave erratically.
    We also have a guide for touchpad issues here, in case it doesn’t function as well.
  • Driver Problems1: Outdated or corrupted mouse/touchpad drivers can lead to this kind of behavior. Drivers are the software components that let your operating system communicate with hardware devices, and if they’re not working correctly, it can cause issues like automatic scrolling.
  • Software Conflicts: Sometimes, certain applications or background processes can interfere with your mouse or touchpad’s normal functioning. This is especially common with third-party software that has control over input devices.
  • System Settings: Certain system settings related to scrolling, like scroll speed or snap-to features, might be configured in a way that causes unexpected behavior.
  • Dust or Debris: For touchpads, especially on laptops, the presence of dust, crumbs, or other debris can cause the device to register false inputs, leading to automatic scrolling.
  • Malware or Viruses2: In rare cases, malicious software can take control of your input devices and cause unusual behavior like this.
  • Hardware Conflicts: If you have multiple input devices connected, like a mouse and a gaming controller, they can sometimes conflict with each other.

Identifying what causes the self-scrolling issues is 50% of the job done. Now let’s see how we can resolve this issue.

4 Easy-to-Follow Solutions to Fix Scrolling On Its Own

Let’s begin by implementing some easier solutions first and see if they solve the problem.

Solution #1: Checking Mouse and USB Ports

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A common culprit in the erratic scrolling issue is the mouse itself. To eliminate this possibility:

Check Mouse and USB Ports
  • Unplug your mouse for a few minutes, then plug it back in. This simple action can sometimes reset the connection and resolve the issue.
  • Try a different USB port. Occasionally, the problem lies not with the mouse but with the port it’s connected to.
  • Inspect your mouse cable for any damage. In the case of a wireless mouse, check if the batteries need replacing.
  • Ensure there’s no dirt or debris clogging your scroll wheel. Sometimes, the smallest obstruction can cause significant issues.
  • Check your gaming controller. If you have one connected alongside your mouse, disconnect it to see if it resolves the issue.

Solution #2: Switching User Accounts

Surprisingly, a quick log-out and log-in can solve many glitches, including our scrolling conundrum. Here’s how to do it:

  • Open the “Start” menu.
  • Click on your user avatar and select “Sign out”.
  • On the login screen, sign back into your account.
Sign out in Windows Account

Solution #3: Adjusting Background Settings

For those who love a dynamic desktop with a slideshow background, this could be the root of your scrolling issues. To fix it:

  1. Right-click on an empty space on your desktop and choose “Personalize”.
  2. Go to “Colors” in the left-side menu.
  3. Uncheck “Automatically pick an accent color from my background”.
Uncheck Automatically pick an accent color from my background.

Solution #4: Additional Simple Tactics

  • Restart your computer. It sounds cliché, but often a reboot can resolve many temporary glitches.
Restart computer
  • Clean your touchpad thoroughly if you’re using a laptop. Sometimes, accumulated grime can cause erratic touchpad behavior.
Clean your touchpad

4 Advanced Solutions to Fix The Self-scrolling Windows

If those easy ways to fix the issue didn’t do the job for you — let’s continue with some additional advanced ways that our WindowsGuided team has tested.

Advanced Solution #1: Running Windows Troubleshooter

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The built-in “Windows Troubleshooter” can be a powerful tool for diagnosing and resolving various system issues, including the scrolling problem. To use it:

  • Search for and open the “Control Panel”.
  • Switch the view mode to “Large icons”.
  • Select “Troubleshooting” from the options.
  • Click on “Hardware and Sound”.
Go to Hardware and Sound
  • Choose “Hardware and Devices” under the “Device” section.
Choose Hardware and Devices
  • Allow the troubleshooter to run and follow any on-screen instructions to fix detected issues.
Run Hardware and Devices Troubleshooter

Advanced Solution #2: Creating a New Local User

Sometimes, the issue might be tied to your user profile. Creating a new local user can help determine this:

  • Press the ‘Windows and I’ keys simultaneously to open “Settings”.
  • Navigate to “Accounts”.
  • Select “Family & other users”.
Family & other users
  • Click on “Add someone else to this PC”.
Add someone else to this PC
  • Choose ‘I don’t have this person’s sign-in information’ and then ‘Add user without a Microsoft account’.
Choose how to sign in in Microsoft
  • Enter a username and, optionally, a password.
  • Log into the new account to see if the scrolling issue persists. If it doesn’t, the problem may be with your primary user profile.

Advanced Solution #3: Do A System Restore

If all else fails, consider using System Restore:

  • Open “System Restore”: Press the ‘Windows key’ and type “Create a restore point”, then press ‘Enter.’
Type Create a restore point
  • System Properties Window: Click on the “System Protection” tab.
  • Click on the “System Restore” button.
  • Start System Restore: In the new window, click “Next”.
System Restore
  • Choose a Restore Point: Select a restore point from before your issue started. Click “Next”.
  • Confirm your restore point choice.
  • Click “Finish” to start the restore process.
Show more restore points
  • Wait for Completion: Your computer will restart and complete the restore.

After restarting, you’ll see a message if the restore was successful.

Advanced Solution #4: More Advanced Techniques

  • Update or reinstall mouse drivers. Outdated or corrupt drivers can cause erratic mouse behavior.
  • Check for Windows updates. Sometimes, the solution is just an update away.
  • Disable smooth scrolling in your browser settings. This is specifically helpful if the issue is isolated to web browsing.


By following these steps, you should be able to diagnose and resolve the issue of Windows scrolling on its own.

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If your self-scrolling Windows errors are still not fixed — feel free to reach out to us via email and share your problem.

  1. What are drivers? — via Wikipedia []
  2. What is malware — via []
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About the author
Jack Palentino - Expert Author, QA

Jack works at from the beginning. He’s been a colleague with the owner Iggy & who consulted people with their PC issues for years.

He fixed and custom-developed various Windows apps. And now Jack is overlooking the QA processes on WindowsGuided and writes expert guides on various PC error fixes.