Touchpad Click Not Working: How to Easily Fix It In 9 Steps

Fix & Repair Solved issue

Question asked by:

Valto P.

Issue:

Touchpad Click is not working

Hello there guys! My laptop's touchpad is not working since yesterday and I was hoping you can help me fix this. Can you help me with some solutions?
Its clicking noise is present but nothing happens when pressed...
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In the age of portable devices and living ‘on-the-run’, the touchpad1 has become an integral part of our daily computing experience, especially for laptop users. It serves as a convenient alternative to the traditional mouse. However, encountering issues like the touchpad click not working can be frustrating. 

This guide dives deep into understanding this issue, identifying its causes, and providing step-by-step solutions to restore your touchpad to optimal functionality.

Touchpad Click is not working

How Does Your Touchpad Work?

A touchpad, also known as a trackpad, is a tactile sensor that substitutes the need for an external mouse. It recognizes input from the user’s fingers and translates it into cursor movement on the screen. Touchpads support various gestures and actions, such as tapping, scrolling, and multi-finger gestures, making them highly versatile.

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Common Causes of Touchpad Click Malfunction & Easy Fix

  • Hardware Issues: The touchpad could be physically damaged, worn out, or disconnected from the internal components of the laptop. This is often a result of rough usage or accidental damage.
  • Software Issues: Problems can arise due to outdated or corrupt touchpad drivers2. Incorrect system settings or conflicts with other software can also cause the touchpad to malfunction.
  • External Factors: Sometimes, the presence of an external mouse can disable the touchpad. System updates might alter settings or introduce compatibility issues.

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9 Ways on How to Fix Clicks Not Working on Your Touchpad

Fix 1: Ensure Touchpad Features Are Enabled

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enable tapping select
  • Press Windows key + S, type “control panel,” and open it.
  • Select “Mouse” to open the mouse properties.
  • Navigate to the “Device Settings” tab, then click on “Settings.”
  • Under “Tapping,” ensure the “Enable tapping” checkbox is checked. If it’s already enabled, try disabling and re-enabling it. Some users have found that toggling this setting can resolve issues.

Fix 2: Disable Touchpad Delay

Disable Touchpad Delay
  • Open the Settings app with the Windows key + I shortcut.
  • Navigate to “Bluetooth & devices” and then to “Touchpad.”
  • Set the touchpad delay to “No Delay.” This setting can impact the responsiveness of the touchpad.

Fix 3: Reinstall the Touchpad Driver

Reinstall Touchpad Driver
  • Press Windows key + X and select “Device Manager.”
  • Locate your touchpad driver, right-click it, and choose “Uninstall device.”
  • In the confirmation dialog, click “Uninstall.” Avoid selecting “Remove driver software for this device” if the option appears.
  • Restart your device. Windows will automatically reinstall the driver.

Fix 4: Update Touchpad Drivers

Update Touchpad Drivers
  • Check for driver updates by visiting the laptop manufacturer’s website or using a reliable driver update tool.
  • Download and install the latest drivers for your specific laptop model to ensure optimal touchpad functionality.

Fix 5: Modify Registry Settings for Touchpad

Modify Registry Settings for Touchpad
  • Press Windows key + R, type “regedit,” and press Enter.
  • Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTP\Install.
  • Find or create the “DeleteUserSettingsOnUpgrade” DWORD. Set its value to 0.

Note: Only proceed with this step if you are comfortable making registry edits and if the key exists.

Fix 6: Perform a System Restore

rstrui.exe
  • Press Windows key + R, type “rstrui.exe,” and press Enter to open System Restore.
  • Follow the prompts to choose a restore point, preferably one where the touchpad was functioning correctly.

Fix 7: Reset Touchpad Settings

Reset Touchpad Settings
  • Open the Settings app and navigate to “Bluetooth & devices,” then select “Touchpad.”
  • Click on the “Reset” button next to “Reset touchpad settings and gestures to defaults.” This can often resolve issues by reverting any changes that might have caused the problem.

Fix 8: Check for Hardware Issues

check for hardware issues

Examine the touchpad for any physical damage or debris that might be obstructing its function. If your laptop has been exposed to liquids or physical impact, the touchpad hardware might be affected.

Fix 9: Try an External Mouse

try connecting an external mouse

Connect an external mouse to determine if the issue is isolated to the touchpad. If the external mouse works fine, the issue is likely with the touchpad itself.

How To Prevent Touchpad Clicking Problems in the Future

Maintaining your touchpad’s functionality is not just about fixing issues when they arise but also about preventing them.

  • Regular Cleaning: Keep the touchpad clean. Dust and debris can interfere with its sensitivity.
  • Avoiding Spills: Be cautious with liquids around your laptop. Spills can cause irreversible damage to the touchpad.
  • Regular Software Updates: Keep your operating system and drivers updated. Manufacturers often release updates that fix known bugs and improve performance.
  • Cautious with Third-party Software: Be aware that some applications might alter system settings. Install software from trusted sources.

You Should Be Good to Go!

Troubleshooting a non-functional touchpad click can be a straightforward process if approached methodically. By understanding the common causes and following the detailed steps provided above, most touchpad issues can be resolved.
Sometimes faulty hardware or software might affect your keyboard as well. So if you ever experienced keyboard typing issues as well, I recommend checking out our guide here.

We also suggest exploring the software recommendations listed below, it is designed to automatically diagnose and resolve touchpad-related issues on the software level. These tools can be particularly useful for addressing software conflicts and driver problems that might be affecting your touchpad’s functionality.

However, if you still have some malfunctions — don’t hesitate to drop us a message!

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If your touchpad malfunction is still not fixed — feel free to reach out to us via email and share your problem.

  1. What is a touchpad — PCMag []
  2. What are PC drivers? — via HP.com []
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About the author
Ross Zilbert - Expert Author

Ross is an avid author on WindowsGuided.com. He’s been working in the field of software and networks as a technician for more than 6 years.

Now he’s sharing his expertise and awesome guides with the broad public.