How to Fix Ntdll.dll Crash Error in Windows: 10 Solutions

DLL Files Solved issue

Question asked by:

Madrid O.

Issue:

Ntdll.dll Crash Error

Hi there, I am getting the Ntdll.dll Crash Error now and dunno how I will be able to fix it immediately... any easy tricks?
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Are you facing frustrating crashes on your Windows computer and encountering an error related to Ntdll.dll?
Don’t worry; you’ve come to the right place. This guide will help you understand the Ntdll.dll crash errors, explore the reasons behind them, and provide you with practical solutions to resolve them. So, let’s get started!

Understanding Ntdll.dll and its Role

Before we jump into fixing the ntdll.dll crash error, it’s essential to understand what ntdll.dll is and why it matters. Ntdll.dll stands for the NT Layer DLL, and it plays an important role in the function of the Windows operating system. It contains a set of functions that allow Windows programs to interact with the operating system’s core components. Whenever an application calls upon a system function, ntdll.dll steps in to facilitate the communication.

However, when Ntdll.dll itself experiences issues, crashes can occur, disrupting the normal functioning of your computer system. That’s why it’s vital to address Ntdll.dll crash errors promptly.

Common Causes of Ntdll.dll Crash Error

Several factors can trigger a Ntdll.dll crash error. Understanding the causes will help us address the issue effectively. Let’s explore some common culprits behind Ntdll.dll crashes:

  • Outdated or corrupt drivers1
  • Faulty hardware or RAM2 issues
  • Conflicting software or incompatible programs

Now that we have a clear understanding of the error and its causes, let’s proceed to fix the Ntdll.dll crash error step by step.

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How to Fix Ntdll.dll Crash Error on Windows

TL;DR: A Few Quick Ways to Fix Ntdll.dll Error

  • Recover the Ntdll.dll file: Replace the corrupted Ntdll.dll file with a known-good version.
  • Ensure Your Windows System is Up-to-Date: Ensure your operating system is running the latest updates for improved stability.
  • Run the Program Compatibility Troubleshooter: Troubleshoot and resolve compatibility issues with programs.
  • Deactivate problematic Internet Explorer add-ons: Address issues related to Internet Explorer by disabling problematic add-ons.
  • Fresh Installation of the problematic program: Resolve Ntdll.dll errors by reinstalling the program causing the issue.

In the following sections, we’ll discuss these Solutions and some Advanced Solutions in detail to resolve the error.

5 Easy-to-Follow Solutions for Fixing Ntdll.dll Crashes

Sometimes, the solutions are easier than we think. By following these easy solutions, you can potentially resolve Ntdll.dll crash errors and ensure the stability of your Windows system.

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Solution 1: Recover the Ntdll.dll File

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One of the quickest solutions to address Ntdll.dll crash errors is to restore the file itself. Some users actually accidentally deletes it. Follow these simple steps to restore the Ntdll.dll file:

  • Open the “Recycle Bin” on your desktop.
  • Search for “Ntdll.dll” in the search bar within the Recycle Bin.
  • If you find the file, right-click on it and select “Restore”.
Recover the Ntdll.dll File

Solution 2: Ensure Your Windows System is Up-to-Date

Outdated Windows systems can often contribute to Ntdll.dll crash errors. Updating your operating system helps bring improvements and fixes. Here’s how to update your Windows system:

  • Press the ‘Windows key + I’ to open the “Settings” app.
  • Navigate to “Update & Security” and select “Windows Update”.
  • Click on “Check for Updates” and let Windows search for available updates.
  • If updates are found, click on “Install” to start the update process.
Click Check for Updates

Solution 3: Run the Program Compatibility Troubleshooter

Running the Program Compatibility Troubleshooter can help identify and resolve compatibility issues between Ntdll.dll and programs on your computer. You can follow the below steps to use the troubleshooter:

  • Right-click on the problematic program’s shortcut and select “Properties”.
  • Go to the “Compatibility” tab and click “Run compatibility troubleshooter”.
  • Follow the on-screen instructions. The troubleshooter will suggest the best compatibility settings for your program.
Run the Program Compatibility Troubleshooter

Solution 4: Deactivate Problematic Internet Explorer Add-Ons

If you’re specifically encountering Ntdll.dll crashes while using Internet Explorer, you may need to disable certain add-ons. Here’s how to do it:

  • Open “Internet Explorer”.
  • Select the gear icon located in the top-right corner and choose “Manage add-ons”.
  • Within the Manage Add-ons window, click on “Toolbars and Extensions”.
  • Disable any suspicious or unwanted add-ons by clicking on them and selecting “Disable”.
Deactivate Problematic Internet Explorer Add-Ons

Solution 5: Fresh Installation of the Problematic Program

Sometimes, the Ntdll.dll crash error occurs due to a specific program. Reinstalling the program might resolve the issue. Here’s what you can do:

  • Press the Windows key + I and select “Apps” and then “Installed Apps”.
  • Search for the problematic program in the list and click on it.
  • Click on “Uninstall” and use the on-screen instructions to remove the program
  • After uninstallation, visit the official website of the program and download the latest version.
Uninstall Installed apps

5 Advanced Solutions for Fixing Ntdll.dll Crashes

If you have tried all the Easy Solutions but are still encountering the Error. Here are some Advanced Solutions to fix the issue.

Adv. Solution 1: Use the ‘DISM’ Tool for System Repair

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Running the DISM (Deployment Image Servicing and Management) tool can help resolve issues with corrupted system files. Follow these steps to utilize the DISM tool:

  • Open the “Command Prompt” as an administrator.
  • Type the command DISM /online /cleanup-image /restorehealth and press ‘Enter’. This might take some time but the tool will scan your system and attempt to fix any issues it finds.
Type dism online cleanup-image restorehealth
  • Once the process is complete, restart your computer.

Adv. Solution 2: Run ‘SFC’ Tool

Windows has a built-in tool called System File Checker (SFC) to help repair corrupt or damaged system files, including Ntdll.dll. Here’s how to use the System File Checker:

  • Open the “Command Prompt” as an administrator.
  • Type the command sfc /scannow and press ‘Enter’. The tool will scan your system for corrupted files and automatically repair them if possible.
Type sfc scannow
  • Once the process is complete, restart your computer.

Adv. Solution 3: Download & Replace the Ntdll.dll File from a Trusted Source

In some cases, the Ntdll.dll file itself might be corrupt or missing. Replacing it from a trustworthy source can help resolve the issue. Follow these steps:

  • Search for a reliable website that offers DLL files for download. Download the Ntdll.dll file from a reliable source.
  • Copy the downloaded file and go to “C:\Windows\System32“.
  • Paste the file into the “System32″ folder .
  • Register the new file by opening ‘Command Prompt’ as admin and typing regsvr32 Ntdll.dll, then ‘pressing Enter.’
Type regsvr32 Ntdll.dll
  • Restart your PC.

Adv. Solution 4: Update the Drivers

Outdated or incompatible drivers can often cause Ntdll.dll crash errors. Updates often include bug fixes and security patches that can prevent such errors. Ensure your drivers are up to date by following these steps:

  • Press the Windows key + X and select “Device Manager”.
  • In Device Manager, expand the categories and locate the drivers you wish to update.
  • Right-click on the driver and select “Update driver”.
  • Opt for the “Search automatically for updated driver software” feature.
  • Follow the on-screen instructions to install any available driver updates.
  • You can also download and install the latest driver version manually by visiting the manufacturer’s website.
Update Driver for WiFi adapter

Adv. Solution 5. Test and Replace Faulty Hardware

If you suspect faulty hardware is causing the Ntdll.dll crash error, follow these steps to diagnose and replace it:

  • Run hardware diagnostic tests to identify potential faulty components. Many manufacturers provide diagnostic tools specific to their hardware.
Run hardware diagnostic tests
  • If the tests reveal faulty hardware, such as a defective RAM module, replace the component with a new one compatible with your system.
Testing and Replacing RAM

Additional Tips for Preventing Ntdll.dll Error

While fixing the current Ntdll.dll error is crucial, taking preventive measures can save you from future headaches. Here are a few tips to help you keep Ntdll.dll crashes at bay:

  • Regularly update software and Windows: Keeping your system, drivers, and software up to date is vital. 
  • Practice safe browsing habits: Avoid visiting untrusted websites, downloading files from unreliable sources, and clicking on suspicious links. These actions can expose your system to malware that can interfere with Ntdll.dll.
  • Perform routine malware scans: Regularly scan your system for malware and viruses using reliable antivirus software. This simple habit can help prevent a range of issues, including Ntdll.dll related crashes.
  • Maintain proper hardware care: Keep your hardware clean, and free from dust, and ensure it is well-cooled. Overheating or physical damage to hardware can lead to Ntdll.dll crashes, among other problems.

Final Words

Encountering Ntdll.dll crash errors can be frustrating, but with the solutions provided in this article, you can resolve the issue and get your Windows system back on track.
Always exercise caution when making changes to system files and consider making backups when doing advanced changes.

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If your Ntdll.dll errors are still not fixed — feel free to reach out to us via email and share your problem.

  1. What are PC drivers? — via Microsoft Learn []
  2. What is RAM and why do you need it? — via Intel.com []
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About the author
Ross Zilbert - Expert Author

Ross is an avid author on WindowsGuided.com. He’s been working in the field of software and networks as a technician for more than 6 years.

Now he’s sharing his expertise and awesome guides with the broad public.